From booking to completion, we've designed every step to ensure a seamless, professional experience. Here's exactly what to expect when you work with ClearPoint.
Simple Steps
Confirmation
Quality Pros
Guaranteed
Our streamlined workflow ensures consistent quality and a stress-free experience from start to finish
You book through our website or by phone. Choose your service type, preferred date and time, and provide property details.
Quote confirmed
Payment collected upfront
We match your job with a vetted independent contractor from our trusted network. They confirm availability.
Professional assigned
Arrival window sent
We communicate the arrival window and any special instructions. You know exactly who's coming and when.
Confirmation sent
Details confirmed
Our professional arrives on time and performs the service to our high standards. Photos may be taken after completion.
Service completed
Quality documented
We follow up to ensure satisfaction. Any issues? We handle them immediately—no runaround, no excuses.
Follow-up completed
Issue resolution
Unlike gig apps or traditional cleaning services, we manage every detail to ensure consistent quality
Every contractor is screened for experience and reliability through our onboarding process. You never get an unreviewed stranger.
We handle all scheduling, confirmations, and follow-ups. One point of contact for everything—no confusion or mixed messages.
We don't just connect you and disappear. We follow up on every job and address any issues immediately with full accountability.
Upfront payment with no hidden fees or surprise charges. The price we quote is the price you pay—guaranteed.
Something not right? We make it right immediately at no additional cost. Our satisfaction guarantee is backed by action.
We maintain consistent quality standards across all contractors. Every service meets the ClearPoint benchmark—no exceptions.
While you enjoy a seamless experience, there's a robust system working behind the scenes to ensure quality and accountability.
Reference verification and skills assessment before any contractor joins our network.
Contractors are expected to meet our quality standards and receive resources to maintain consistent service levels.
We track service quality, customer feedback, and contractor reliability to ensure consistent excellence.
Contractors are paid same-day or next-day, ensuring they're motivated and financially stable.
Screened
For Experience
Quality
Standards Met
Here's what happens when your cleaning professional arrives
Service times vary based on property size and condition. Standard cleanings typically take 2-3 hours, Deep cleanings 3-5 hours, and Move-In/Out cleanings 4-6 hours. We'll provide a more accurate estimate when you book.
100%
Satisfaction
We stand behind every service. If you're not completely satisfied, we'll make it right—no questions asked.
If something isn't right, contact us within 24 hours and we'll arrange for re-service at no additional charge.
No runaround. We address concerns immediately and work with you until you're completely satisfied.
We hold ourselves and our contractors to high standards. Your satisfaction is our measure of success.
We're only successful when you're happy with the results.
That's why we guarantee your satisfaction on every service, every time.
See for yourself why homeowners choose ClearPoint for managed, professional cleaning services that deliver consistent results.
Professionals
Quality Guaranteed
Full Support